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Privacy Policy

Bloom Pediatrics, PLLC (“Bloom Pediatrics, PLLC,” “we,” “our,” or “us”) respects the privacy of the families who visit our website, request information, schedule care, or communicate with us. This Privacy Policy describes how we collect, use, disclose, and protect information in connection with https://bloompedsfl.com/ and our communications, including text messages.

1. Information We Collect

Depending on how you interact with us, we may collect:

  • Contact and inquiry information, such as your name, email address, telephone number, subject, and messages submitted through our website or other contact channels.
  • Appointment and service information, such as requested visit type, scheduling information, and information you choose to share to arrange pediatric services.
  • Communications information, including messages you send to us, responses, SMS preferences, and records of consent or opt-out requests.
  • Technical website information, which may include device/browser information, approximate location derived from IP address, and usage information collected by website technologies where applicable.

Please do not submit sensitive medical information through a general website contact form or ordinary text message unless Bloom Pediatrics, PLLC has expressly directed you to an appropriate secure channel.

2. How We Use Information

  • Respond to questions and requests, communicate with parents or guardians, and arrange appointments or services.
  • Provide service-related notifications, such as scheduling updates and appointment reminders, when applicable.
  • Send SMS communications only in accordance with the consent you provide and applicable law.
  • Maintain, secure, troubleshoot, and improve our website and operations; satisfy legal and regulatory obligations.

3. SMS Privacy and Consent

If you affirmatively opt in to receive text messages from Bloom Pediatrics, PLLC, you may receive appointment-related communications, service updates, and other messages described at the point of consent. Message frequency varies. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchasing services. You can opt out at any time by replying STOP to a text message or request assistance by replying HELP.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Mobile telephone numbers, SMS opt-in status, and consent records are not shared with third parties or affiliates for their own marketing or promotional purposes. We may use service providers acting on our behalf to deliver requested communications, subject to appropriate restrictions and protections.

4. How Information May Be Disclosed

We may disclose information to providers supporting our website, appointment scheduling, communications, or other practice operations; to healthcare professionals or other parties as appropriate to provide care and as permitted by applicable law; and when required by law or necessary to protect rights or safety. Such disclosures are limited to appropriate purposes and legal requirements. We do not authorize service providers to use SMS consent information for their own marketing.

5. Healthcare Information

Some information collected in connection with medical services may be protected health information subject to separate healthcare privacy requirements. Where applicable, Bloom Pediatrics, PLLC’ Notice of Privacy Practices and governing healthcare privacy laws control the use and disclosure of protected health information. This website Privacy Policy does not replace any required Notice of Privacy Practices.

6. Cookies and External Services

Our website may use cookies or similar technologies for site operation, analytics, and performance. Our appointment scheduling experience may be provided through an external platform, which may have its own privacy notices and security practices. We encourage you to review any notices presented when using external services.

7. Data Security and Retention

We take reasonable administrative, technical, and organizational measures intended to protect information. No website, email, or text messaging system is entirely secure. We retain information as needed for the purposes described above and as required by applicable law and professional obligations.

8. Your Choices

You may request information about your personal information, ask us to correct contact details, or update communication preferences by contacting us. To stop SMS messages, reply STOP. Certain records may need to be retained for legal, clinical, or operational reasons.

9. Children’s Privacy

Our website and general marketing communications are intended for parents and guardians, not for children to independently submit personal information. Parents and guardians should contact us if they believe a child has provided information through the website without appropriate authorization.

10. Policy Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

11. Contact Us

Bloom Pediatrics, PLLC
Email: info@bloompedsfl.com
Phone: 904-675-3076
Website: https://bloompedsfl.com/